ojol69 Casino & Sportsbook Data Care

This page describes what we collect when you use ojol69 and how we keep that data protected. We at ojol69 collect personal information necessary to operate our platform—account credentials, payment details, identity documents for KYC verification, and session activity logs. We use this data to process your deposits and withdrawals, verify your identity, prevent fraud, and comply with Indonesian anti-money-laundering law. We do not sell your data to third parties; we share it only with payment processors, KYC verification providers, and regulatory bodies where local law requires.

Our platform operates servers in multiple geographic regions; your data may be transmitted to, stored in, and processed outside your jurisdiction. We use SSL encryption for all data transmission and encrypted storage for sensitive information. Your session history, account balance, and transaction records are retained for minimum 90 days and made available to you via your account dashboard.

This privacy policy applies to all users accessing ojol69 from any jurisdiction where our services are available. If you do not agree with our data practices, do not create an account on our platform.

What Data We Collect on ojol69

We collect information in four categories when you use ojol69: (1) Registration data—email address, password, phone number, and legal name. (2) Identity verification data—government-issued photo ID, proof of address, and selfie (collected only before your first withdrawal). (3) Payment data—wallet account numbers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account details (mobile banking, local payment, online payment, e-wallet) for deposit and withdrawal processing. (4) Session data—every game spin, live-dealer action, sportsbook wager, timestamp, bet amount, outcome, and balance change.

We do not collect cookies that track your behavior across other websites. We use essential cookies only—session identifiers, security tokens, and login state markers. These cookies expire when you close your browser or after subject to verification of inactivity.

How We Use Your Data on ojol69

We use your data for the following purposes:

• Account management: Creating and maintaining your account, processing login attempts, and managing password recovery.
• Payment processing: Accepting deposits from mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks; settling withdrawals; and detecting fraudulent transactions.
• Identity verification: Complying with KYC (Know-Your-Customer) requirements mandated by Indonesian law to prevent money laundering and fraud.
• Session logging: Recording all game outcomes, sportsbook wagers, and live-dealer actions for dispute resolution and regulatory audit.
• Compliance: Meeting anti-money-laundering (AML) obligations, tax reporting, and requests from Indonesian regulatory authorities.
• Customer support: Responding to your inquiries via live chat, email, or phone; resolving payment issues; and handling complaints.
• Security: Detecting unauthorized access attempts, monitoring login patterns for anomalies, and preventing account hijacking.

Third Parties and Data Sharing on ojol69

We share your data with third parties only when necessary to operate our platform or comply with law:

• Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks receive your account details to process deposits and withdrawals.
• KYC verification providers: Third-party identity verification services receive your government ID, proof of address, and selfie to verify your identity. These providers are bound by confidentiality agreements.
• Regulatory authorities: Indonesian tax authorities, anti-money-laundering agencies, and law enforcement may request your account data, transaction history, and KYC documents. We comply with legal requests.
• Support vendors: Our multilingual customer support team may access your account history and session logs to resolve disputes and technical issues.
• Game providers: PG Soft and other game providers receive only your bet amount and session outcome (not your identity) to calculate payouts and audit game fairness.

Data Retention on ojol69

We retain your data according to legal and operational requirements:

• Registration data (email, password, phone, name): retained for the lifetime of your account plus 3 years after closure, for dispute resolution and tax compliance.
• Identity verification data (ID, proof of address, selfie): retained for 3 years after verification completion per Indonesian AML law.
• Payment data (account numbers, transaction history): retained for 5 years per Indonesian financial record-keeping law.
• Session logs (game outcomes, wagers, balance changes): retained for 90 days minimum; extended retention available upon request for dispute resolution or regulatory inquiry.

International Data Transfers on ojol69

Our servers and data centres may be located outside Indonesia. When we transmit your data internationally, we use SSL 256-bit encryption to secure the transmission. We ensure that any recipient of your data—whether a payment processor, KYC provider, or support vendor—implements equivalent data protection standards. By using ojol69, you consent to international data transfer as described in this policy.

Cookies and Tracking on ojol69

We use essential cookies only—session identifiers, login tokens, and security markers. These cookies do not track your behavior across other websites or collect personal information beyond what you explicitly provide. We do not use third-party cookies for advertising or analytics. You can disable cookies in your browser settings; however, this may prevent ojol69 from functioning properly (e.g., you may be logged out automatically between page refreshes).

We at ojol69 treat your data as a trust we maintain only to operate our platform and comply with law—never to profit from its sale or misuse.

Security Measures on ojol69

We protect your data using industry-standard security controls: SSL 256-bit encryption for all data transmission; encrypted storage for credentials, payment details, and KYC documents; two-factor authentication (2FA) available for all accounts; automated session timeout after subject to verification of inactivity; device-fingerprinting verification for new login locations; and rate-limiting on failed login attempts. We undergo quarterly third-party security audits; any identified vulnerabilities are remediated within 30 days. However, no system is completely secure—if you suspect unauthorized access to your ojol69 account, contact our support team immediately.

Changes to Our Privacy Policy on ojol69

We may update this privacy policy periodically to reflect legal changes, new data practices, or operational improvements. We will notify you of material changes via email and by posting a notice on our platform. Your continued use of ojol69 after such notice constitutes acceptance of the updated policy.

Contact Us About Our ojol69 Privacy Practices

For questions about this privacy policy, requests to access or delete your data, or concerns about our data practices, contact our support team via:

• Live chat: 07:00–23:00 WIB
• Email: [email protected] (2–4 hour response target)
• Account dashboard: submit a privacy inquiry form

Our services are available only where local law permits. If you access ojol69 from Jakarta, Surabaya, Bandung, Medan, or Semarang, this privacy policy applies. If you are unsure whether our services are available in your jurisdiction, contact our support team before providing personal information. Visit our Terms and Conditions and Legal Notice for additional policies regarding account use, dispute resolution, and liability. For information about account verification and KYC procedures, see our About us page.